• Frequently Asked Questions

    Find answers to commonly asked questions here, or...

  • What is Sales1CRM?

    Sales1CRM is a platform, made in Indonesia, that helps your company automate the way your sales team does its activities. The fact that it's built in Indonesia means we get a unique view of business process in a third-world country. We become a practical solution for your company.

     

    What is CRM?

    CRM stands for Customer Relationship Management system. Here are several problems CRM can help your companies:

    1. No centralized database:
      • Wasted time looking information from too many databases with incomplete information.

      • Loss info from continually changing representatives.

      • Sales visits occurring without knowledge of results.

      • Solution: all of your data is inserted into our CRM platform.

    2. Difficult to measure business metrics:
      • Inability to quickly visualize my business Key Performance Indicators (KPI's).

      • Difficulty getting whole view of the business from marketing, sales, and customer satisfaction point.

      • Solution: use our CRM analytics to measure your team's performance.

    3. Low productivity:
      • Difficult in knowing where each prospect’s progress lies.

      • Inaccurate sales opportunity forecasts and inability to identify stuck opportunities.

      • Solution: using CRM, you can keep track all of your prospects with ease and assign tasks to your team member to follow-up.

    4. Missed / inaccurate information:
      • Frustrated customer for sales not knowing info.

      • Wasted time finding past commitments with customers and prospects.

      • Lost revenue from dissatisfied customers.

      • Solution: collaborate together using data compiled inside the CRM platform.

     

    Are there any other solutions?

    Yes. As has been mentioned before, Sales1CRM is a platform filled with 3 different systems: Sales Force Automation (SFA), Work Force Automation (WFA), and CRM.

     

    • SFA is best suited for companies in the distribution business. It will help you to assign jobs to your sales, and let your sales people take order in real-time.
    • WFA is best suited for companies with technicians / people who go into fields and make reports. You'll be able to track their whereabouts as well as let your team submit reports from wherever they are.
    • CRM is best suited for companies who sell to other companies (B2B model). If you're a company who sell to other companies and have a business process, most probably you would need a CRM.

    Is it difficult to use?

    It is very easy to use. Implentation can take as little as one day. Let us show you and give you a demo so you can see it for yourself.

     

    Is this for large or small companies?

    Both large and small companies can take advantage of our system. For both types of companies - you'll benefit from being able to properly keep track of what your team is doing and gain valuable insights to your business that can help you build the right strategy.

     

    Let us tell you how. Meet us for coffee?

     

    How expensive is this?

    Not at all. We want you to improve your sales, not break your finances. Basic package starts from US$25 per user per month. You'll get:

    • Web application
    • Mobile application
    • Support
    • Cloud server (you don't need to invest in your own servers!)
    • Bundled solution (with SIM Card / Handheld device)

    Contact us now for an accurate quotation. Price may lower depends on total number of users.

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